At Khoshe Talai Company, we place great value on the privacy and personal information of our visitors and customers. This document shows what information we receive from you, how we protect it, and how this information is used to improve our service and the process of purchasing animal and horse feed.
Your use of the services, placing an order, or registering on our website constitutes acceptance of the provisions of this document.
To provide optimal service, register and send orders, the following information may be received from users:
Identifying information: name and surname, contact number (mobile and landline), national code (for issuing official invoices upon request).
Order delivery information: exact postal address, postal code and province/city to coordinate shipping and delivery of animal feed.
Technical (non-personal) information: IP address, browser type, operating system, pages visited on the site and time of your visit. This information is used solely for statistical analysis, improving user experience and SEO of the site and does not reveal your personal identity.
Information received from users is used solely to improve the quality of services and for the following purposes:
Processing, packaging, coordinating shipping and delivery of livestock and horse feed orders.
Informing about order status, issuing invoices and follow-ups.
Sending SMS notifications about sales festivals, seasonal feed discounts and new products (you can cancel your membership in these systems at any time).
Improving website security and preventing suspicious or illegal activities.
Protecting your information is our top priority. The Golden Cluster Company website is equipped with the SSL security protocol (encryption of transmitted information). We commit to:
Not selling, renting or otherwise transferring your personal information to third parties, companies or advertising agencies.
Restricting access to user information to only those personnel who need it to process and deliver orders (such as support and accounting).
We use cookies to improve your user experience and personalize our pages. Cookies are small files that are stored in your browser’s memory with your permission and help us understand which pages of the site are most interesting to you or to maintain your shopping cart. You can disable the use of cookies in your browser settings; however, this may prevent some parts of the store from functioning properly.
Your rights regarding your information
As our user and customer, you have the following rights:
Access the personal information registered in your account and edit or update it at any time.
Request complete deletion of your account and information registered in the system (by contacting the support department).
Due to possible changes in the laws, addition of new features to the site or improvement of security processes, this document may be updated in the future. The changes made will always be published on this page and your continued use of the site means acceptance of the new terms.
If you have any questions, concerns or requests regarding the privacy and data security policies on the Khoshetalaei Company website, you can contact us in the following ways:
Support Phone: 09120052035
Product Order Phone: 09120041504
Support Email: info@khoshetalaei.com
Factory Address: Tehran Road, Opposite Bu Ali Industrial Town, Amzajerd Road, Next to the Scale of Khoshetalaei Factory, Mad